I know the title seems ridiculous, I know that most people reading this will claim that the benefits of managing your supply chain are obvious, I know that every sector and every industry has embraced Supply Chain Management as being core to delivering better value for money.....Or have they.
At Simplicity we have been shocked at the lack of supply chain management with regard to the delivery of property services. Agents who provide management for multiple buildings throughout the UK with no grasp on who supplies them, no understanding of the cost base they should be aiming for, no knowledge of the depth or delivery of the services.
As ever we have set out to revolutionise the way this is delivered. We looked at the market and realised that we could provide a higher level of service at a lower cost point by group procuring services from the leading providers and looking at detail at their own supply chains to further streamline the delivery. This provides several immediate benefits:-
- It reduces the bottom line cost of the service
- It gives us, and therfore our customers, leverage with the suppliers
- It reduces our cost to serve, meaning we have lower overheads and can therefore reduce our fees.
- It provides uniformity in reporting and the delivery of Management Information.
So, in the real world it works like this, once a cient agrees to proceed we launch a 3 phase plan to mobilise the service. The aim here is to minimise disruption to the occupiers of the property whilst fast tracking the cost reduction and service improvements.
• Operational review and engagement. During this phase Simplicity take on the management of all existing contracts currently assigned to the client with regard to the property. This will require that the client makes available all relevant documentation and provides contact details for all suppliers.
• Contractual Review. During this phase Simplicity will review all existing contracts, will negotiate on behalf of the client to reduce costs and may choose to appoint preferred suppliers from the Simplicity supply chain to deliver the service. Where appropriate and possible contracts will be assigned to Simplicity allowing the client a single contract with know contacts and KPIs.
• Business as Usual. Simplicity will continue to review and manage on going relationships between suppliers, occupiers and the client with the remit to improve service delivery and keep costs down.
We appreciate that there will be instances where an existing supplier will remain in place for any number of reasons and we can and will manage this within our own enviroment, however the work we have carried out on delivering our own supply chain management systems allows for a huge amount of flexibility in the manner in which services can be delivered.
SImplicity at Work improves service levels, reduces costs and makes the whole process...well....Simple!
Why not contact us on:-
0844 225 2555
or
info@simplicityatwork.co.uk
Tuesday, 1 December 2009
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