A Single Source Provider

One of the many things that Simplicity at Work has done to revolutionise the Property Management and Facilities Management sector is to allow our customers a single source for the provision of all the required services.

We know that this is a common claim, but take a moment and look at the way in which we deliver our service and the depth and breadth of our offer and bear in mind that we offer this in an entirely flexible manner, so you pick the bits that suit your business and leave the rest.

Firstly, as a Landlord or Managing agent you would normally expect to have upwards of 8 contracts in order to deliver the basic services to the common parts of a building, the cleaning, landscaping, security, M&E maintenance, lift maintenance, Fabric Maintenance, Receptionist services, internal planters, water coolers etc etc. Along with having 8 plus separate contracts, you would also have 8 plus people to call if you require a service, 8 plus costs to control, 8 plus invoices each month to process, 8 plus Service Level Agreements to monitor. WHY? Simplicity provide a single source for all these services taking the hassel away and reducing the overhead required to deliver (And by the way reducing the cost of the services!)

Secondly, we really do have a full service wrap. Here we give a non exhaustive list of the services that we offer to our Landlords and customers:-



So whether your lighting is on the blink, the door handle has come off or the latency on your internet connection is causing problems, you only have one place to go....Simplicity.

Equally you only have one place to go to check that your services are being delivered in line with your expectations and the Service Level Agreements that you have in place. Simplicity run a 24x7 secure on line portal with real time reporting, so whether you want to log a fault, check on fault resolution over the past 3 months, check your Carbon Foot Print* or order a new service we will be there for you. The portal is backed by a 24x7 UK Based helpdesk function because we understand that sometimes you just need to speak to someone, in English.

And Finally, because we group procure all the services we can ensure that the costs are tightly controlled meaning that you have a saving on the bottom line as well.

We look forward to working with you soon, for a quote or for more information please get in touch.

info@simplicityatwork.co.uk
0844 225 2555
www.simplicityatwork.co.uk


*Subject to the services taken